It may be the case that your email client does not support clickable links.
If your email program has split our website link into two lines, please reassemble the entire link into a single line with no spaces, and then paste it into your address bar.
Please copy the entire website link from the email, and paste it into the address bar of your browser. It should look like one of these examples:
Please make sure you are pasting into the address bar of your browser, as shown below: