CITI Program Refund/Return Policy

INDEPENDENT LEARNER COURSE REFUND POLICY

Independent Learners are expected to confirm that they are not affiliated with a subscriber organization that could provide the course(s) purchased. Refunds are not issued for a course if the learner later determines that he or she has access to it via an organizational affiliation. If a course is selected in error, credit toward the purchase of another Independent Learner course may be issued, on a case by case basis, by contacting support@citiprogram.org

INSTITUTIONAL SUBSCRIPTION REFUND POLICY

In general, Institutional Subscriber fees are not refundable after the first Affiliated Learner has completed a course or ninety (90) days has passed, whichever comes first. For more information, contact sales@citiprogram.org

CME/CEU CERTIFICATES REFUND POLICY

Refunds for purchases of CME/CEU Certificates are treated on a case by case basis. Requests must be made within 30 days of purchase, by contacting cmesupport@citiprogram.org.

 

Last Updated: 11-Dec-2018 1:26 p.m. EST
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