The purpose of this Support Center is to provide technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program. We welcome contributions and feedback so please contact us with anything regarding the CITI Program or this Support Center.

How many administrators can we have at our institution?

Each institution is able to have as many administrators as necessary.

To add an administrator, a current administrator will need to email CITI Support requesting admin access for an additional account.

The support team will need to know:

  • the username or member ID and name of the person to be granted admin access
  • the research categories this account should have access to (humans, lab animals, RCR)
  • if this person should receive email notifications when a learner completed a course
Last Updated: 24-Dec-2016 11:40 p.m. EST

Contact Us

Hours of Operation

Phone Support
Monday through Friday
8:30 a.m. to 7:30 p.m.
U.S. Eastern Time (EST/EDT)
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admin@citiprogram.org
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