The purpose of this Support Center is to provide technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program. We welcome contributions and feedback so please contact us with anything regarding the CITI Program or this Support Center.

How do I begin my course?

After you create an account and make your course selections, you will be brought to the Main Menu. Click on the blue bar for your Institution's Courses. You should then see your Course list, as well as your Learner Tools for the institution.

Click on the title of the course to be brought to the module list for the course. Review the requirements of your course, then proceed to Complete the Integrity Assurance Statement.

After agreeing to the Integrity Assurance Statement, the first module will become available to enter.

Required Modules will become available as you complete them in the order presented.

Elective Modules (if applicable) would become available all at once and may be taken in any order.



If you have expressed interest in CE Credits, you may also need to View the Continuing Education Information page before the modules become available. Click the link to be brought to a new page. Review any relevant requirements, then click the button Continue to Course at the bottom of the page to return to the course and begin.

Last Updated: 12-Mar-2017 9:11 p.m. EDT

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Phone Support
Monday through Friday
8:30 a.m. to 7:30 p.m.
U.S. Eastern Time (EST/EDT)
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