The purpose of this Support Center is to provide technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program. We welcome contributions and feedback so please contact us with anything regarding the CITI Program or this Support Center.

Forgot Username and/or Password

You can use the automated retrieval system if you have forgotten your username or password. Go to our homepage, www.citiprogram.org, and click on the "Forgot Username or Password?" link located in the blue log in box to the right of the screen.

If you no longer have access to the e-mail address you registered your account with please contact our support desk at (888) 529-5929 or send us an e-mail at support@citiprogram.org.

Last Updated: Jan 10, 2017 02:00AM EST

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Hours of Operation

Phone Support
Monday through Friday
8:30 a.m. to 7:30 p.m.
U.S. Eastern Time (EST/EDT)
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