Login/Registration Changes on CITI Program Website

Welcome to CITI Program!

Most learners pass through the CITI Program home page on the way to the learning management system (LMS) to take courses selected by your organization. Returning learners will notice updated registration and login buttons on the upper right portion of the home page. These buttons link to a streamlined page that allows three types of entry into the LMS:
  • "Regular" login (using CITI Program username and password)
  • Single Sign On login through a learner's organization
  • Registration (creation) of a new account.
 

Logging in to the new website:

1. If you have already created an account with a CITI Program username and password, click on the LOG IN tab and enter your credentials.

 

If you have forgotten your CITI Program username or password, use the "Forgot?" links to recover your account credentials via email. If you need additional assistance, please contact us.

 

1b. If your institution uses Single Sign On (SSO), visit their CITI Program login page and log in using your its credentials. If you cannot find that page, you can also access it via https://www.citiprogram.org/login and clicking on the LOG IN THROUGH MY INSTITUTION tab.

 



 

  • If you are using your institution's Single Sign On (SSO) to access CITI Program, but have forgotten the credentials, contact an appropriate person at your organization such as the information technology division.
     
  • Note that some institutions allow access to their courses using both CITI Program credentials and SSO credentials. Others pick one or the other exclusively. Contact an administrator at your institution for more information on the preferred/required login method(s).
     

First time registration on the new website:

If you are new to CITI Program, and your organization does not use Single Sign On (SSO), you will need to REGISTER (create) a new account, which will include creating a CITI username and password.

Go to https://www.citiprogram.org/login, then click on the REGISTER tab.

The next steps are numbered 1-7. these steps will collect information to register your account and place you in the correct course based on your organization's settings.

Step 1 Choose a participating organization from the search box. All active organizations are listed. This includes the VA sites, The DoE organizations, HANC affiliates, Canadian organizations, Indian organizations, and Korean based organizations.

Step 2 requests that you enter your first and last name along with your email address. Please enter your name here as you would like it to appear on your completion report received at the end of the course.

You can use any email address to register but we recommend not using your organizational email. The account belongs to you, the learner, and if you leave the institution you will still have access to the account if you use a non organizational email. This means you can keep the same account and transfer credit if you affiliate with a new organization.

While not required, we do encourage entering a secondary email address. It will assist in the recovery of your account if you forget your username or password and no longer have access to your primary email address.

At Step 3 you will choose a username and password for your account. Please follow the on screen instructions for the expected parameters of each field. Passwords are case sensitive.

During this step you will also select and answer a security question. This question will be used to assist in the recovery of your account if you have forgotten your username or password. Please select a question that is applicable to you and which you can comfortably answer for the tech support team.

Step 4 asks for your country of residence.

Professionals seeking credit for CITI Program courses can make their selection for Continuing Education credits during Step 5.

This step is where you can also let us know your interest in participating in research surveys at a later date.

Step 6 is organization specific. Each organization determines the fields listed on this page and what information is required or optional. Some organizations request very specific information such as a employee ID number or campus name. Any questions regarding the fields on this page should be directed to your organization's CITI Program administrator.

The questions in Step 7 enroll you in CITI Program courses. These questions are set up based on the organization specific courses. Please read each question carefully to ensure you are enrolled in the correct course.

After selecting your courses, click on Finalize Registration.

Your learner account registration is complete.

You will now be able to access the Main Menu of your account.

Click on the course name to begin the course. If you need to change your course registration, click on Add a Course or Update Learner Group.

For further assistance, you may want to see our Guide to CITI Navigation.

Last Updated: 09-Dec-2018 12:23 a.m. EST
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