Information for Learners

  • Login/Registration Changes on CITI Program Website

    Welcome to CITI Program! Most learners pass through the CITI Program home page on the way to the learning management system (LMS) to take courses selected by y...

    Dec 09, 2018 12:23AM EST
  • Who do I contact for technical support?

    For technical support related to the CITI program, you can call our support center at 888.529.5929 or e-mail us at Our support desk is...

    Mar 12, 2017 08:00PM EDT
  • How do I know when my course expires?

    Your affiliated institution decides the expiration date of a course. To view your courses expiration click on the "Records" tab from your account as demonstrat...

    Dec 09, 2018 12:25AM EST
  • Independent Learner Subscriptions

    Independent Learner Subscriptions Independent learner access is intended for individuals not affiliated with a participating organization or those who have spe...

    Apr 18, 2018 02:15PM EDT
  • Forgot Username and/or Password

    The CITI Program offers an automated retrieval system for forgotten usernames and/or passwords. Go to our homepage,, and click on "Log In" l...

    Dec 09, 2018 12:26AM EST
  • NIH New Policy on GCP Training

    On 16 September 2016, the National Institutes of Health (NIH) issued a new policy (Policy on Good Clinical Practice Training for NIH Awardees Involved in NIH-fu...

    Apr 26, 2018 09:37AM EDT
  • When will the CITI Program mail, fax, or e-mail my official certificate?

    CITI Program issues "Completion Reports" (CRs) for every course completed by a learner. In response to many requests, CITI Program now also issues course "Compl...

    Apr 12, 2017 01:21PM EDT
  • Can I view the CITI Program website in other languages?

    You may change the current displayed language of the website through the drop down in the top right corner of every page. CITI Program currently offers websi...

    Dec 09, 2018 12:29AM EST
  • How do I know if I passed or not?

    Each institution determines the passing score for their courses. This can be anywhere from 50% to 100% and is displayed at the top of your grade book. Once a c...

    Dec 26, 2016 02:20PM EST
  • Citing the CITI Program Website and Modules

    The CITI Program has adopted a modified version of the Chicago Manual of Style 16th Edition's Author-Date format for reference lists and text citations. ​​Webs...

    Dec 26, 2016 02:31PM EST
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