The purpose of this Support Center is to provide technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program. We welcome contributions and feedback so please contact us with anything regarding the CITI Program or this Support Center.

The link in my email does not work

It may be the case that your email client does not support clickable links.

  1. If your email program has split our website link into two lines, please reassemble the entire link into a single line with no spaces, and then paste it into your address bar.

  2. Please copy the entire website link from the email, and paste it into the address bar of your browser. It should look like one of these examples:

    https://www.citiprogram.org/index.cfm?pageID=183&email=myemail@mydomain.com&id=12345678

    https://www.citiprogram.org/index.cfm?pageID=140&ID=1234567.123456789012345678901234567.1234

  3. Please make sure you are pasting into the address bar of your browser, as shown below:

Last Updated: Dec 26, 2016 03:37PM EST

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