INDEPENDENT LEARNER COURSE REFUND POLICY
Independent Learners are expected to confirm that they are not affiliated with a subscriber organization that could provide the course(s) purchased. Refunds are not issued for a course if the learner later determines that he or she has access to it via an organizational affiliation. If a course is selected in error, credit toward the purchase of another Independent Learner course may be issued, on a case by case basis, by contacting firstname.lastname@example.org.
INSTITUTIONAL SUBSCRIPTION REFUND POLICY
In general, Institutional Subscriber fees are not refundable after the first Affiliated Learner has completed a course or ninety (90) days has passed, whichever comes first. For more information, contact email@example.com.
CME/CEU CERTIFICATES REFUND POLICY
Refunds for purchases of CME/CEU Certificates are treated on a case by case basis. Requests must be made within 30 days of purchase, by contacting firstname.lastname@example.org.