Technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program.

I currently have two learner accounts. Can I merge them into one CITI Program account?

If you would like to merge two learner accounts, please send an e-mail to and include the following information:

  • Your first and last name.
  • The name of your institution.
  • The username or Member ID for the account to keep.
  • The username or Member ID for the account to merge.

For further assistance please contact the CITI Program help desk at 888.529.5929 or e-mail us at

Please note that we are unable to delete accounts from the system.

Last Updated: 12-Mar-2017 7:58 p.m. EDT

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