The purpose of this Support Center is to provide technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program. We welcome contributions and feedback so please contact us with anything regarding the CITI Program or this Support Center.

CITI Program CE Credits Overview

What types of continuing education credits and units are available through CITI Program courses?
AMA PRA Category 1 Credits for physicians, physician assistants, ARNP nurses holding Masters level degrees; APA Ethic credits for psychologists; Contact Hours for nurses. “Certificates of Participation” are available for other professions. 

What organizations have approved CITI Program courses for CMEs/CEUs?
CITI Program courses are approved through the University of Miami, Miller School of Medicine (UMMSM). The UMMSM Office of CME is accredited by the Accreditation Council for CME (ACCME), the American Psychological Association (APA), and the Georgia Nurses Association (GNA, an accredited approver by the American Nurses Credentialing Center’s Commission On Accreditation).

What is the maximum number of credits I can claim per course?
It is the maximum number of credits designated for the course you are taking. If two or more levels of credits are offered within this maximum number, your selections cannot in total be greater that this maximum number. You should only claim credits commensurate with the extent of your participation in the course. 

Is there a time limit for completing CE certified courses?
Yes. All modules for courses that are certified for CMEs/CEUs must be completed within the period assigned by the provider for your course and your profession. Credit designation periods are indicated on course CE disclosures pages presented to learners at the start of courses for their review and acknowledgment.

Are fees for CE Certificates paid for by the learners or their organizations?
Learners are responsible for these fees. CE credit certificates are provided as an additional and separate service to individual learners wishing to accrue CE credits and units toward their professional credentials. Subscription fees paid by organizations only give learners access to CITI Program courses for their assigned training. 

Do learners receive proof of payment for their purchases?
Yes. An e-mail acknowledging of payment is sent to learners along with their Certificates immediately upon completing their purchase.

What if I need an extra copy of my CE certificate?
You can print a copy of your CE certificate any time, by clicking on the PDF icon posted in the CE Purchase box located at the top of your CE Preference page (“MyCEUs” tab).

Does CITI Program send my CMEs/CEUs earned to my recertification agency?
No. CITI Program does not submit credits earned to your recertification agency. It is up to the individual to submit the necessary information to their agency.

Will CITI Program update me on my professional recertification status?
No. Your licensing agency will inform you of your status. CITI Program can inform you on which certified courses and modules you have completed.


Please Note:

CE Certificates and Certificates of Participation versus Completion Reports and Completion Certificates
"CE Certificates" are available to physicians, psychologists, nurses and social workers wishing to earn CMEs/CEUs toward recertification.  "Certificates of Participation" are available to other professions for which licensing agencies accept AMA PRA Category 1 Credits™ towards recertification.

"Completion Reports" informing your organization of your successful completion of course(s) as assigned to you and "Completion Certificates" available to learners as frame-able documents for personal use, are not accepted for recertification.

For questions regarding CE Certified courses please contact:
The CITI Program Tel: +1 305.907.3100
E-mail: support@citiprogram.org

For questions specific to AMA PRA Category 1 Credits TM and American Psychological Association (APA) credits, standards, policies and guidelines, please contact:
University of Miami Leonard M. Miller School of Medicine Division of Continuing Medical Education
Tel: +1 305.243.6716
Email: umcme@med.miami.edu
www.cme.med.miami.edu 

Last Updated: 14-Mar-2017 9:49 a.m. EDT

Contact Us

Hours of Operation

Phone Support
Monday through Friday
8:30 a.m. to 7:30 p.m.
U.S. Eastern Time (EST/EDT)
More Info
admin@citiprogram.org
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete