Technical support, resources, tips, and answers to frequently asked questions regarding the CITI Program.
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Many requests can be resolved immediately through our self help tools or over the phone by our technicians at 888.529.5929.

Technicians are available Monday through Friday from 8:30 a.m. to 7:30 p.m., U.S. Eastern Time (EST/EDT).

Click on the links below for more information:

Please include as much information as possible to help us identify the problem and resolve your case quickly.

Depending on your request/question, helpful information could include your member ID, username, possible alternative email addresses, completion report number, or name of the course.

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Hours of Operation

Phone Support
Monday through Friday
8:30 a.m. to 7:30 p.m.
U.S. Eastern Time (EST/EDT)
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