Many requests can be resolved immediately through our self help tools or over the phone by our technicians at 888.529.5929.
Technicians are available Monday through Friday from 8:30 a.m. to 7:30 p.m., U.S. Eastern Time (EST/EDT).
Click on the links below for more information:
- Forgot Username or Password
- Enrolled in the Wrong Course
- Walk through Account Registration
- General Questions Regarding the Site or Courses
Please include as much information as possible to help us identify the problem and resolve your case quickly.
Depending on your request/question, helpful information could include your member ID, username, possible alternative email addresses, completion report number, or name of the course.