How do I update my e-mail address or add a secondary email account?

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After logging into your CITI Program account, click on the drop down arrow next to your name at the top right of the screen.
Select Profiles.



Screenshot of the CITI Program top navigation bar. The user dropdown menu is expanded, displaying options Profiles, Preferences, Purchases and Log Out. A red circle highlights the dropdown arrow next to the user name and red arrow points to profiles.   
 

Then click Edit Profile under Member Profile.


Screenshot of the CITI Program Member Profile page displaying Member ID, Username, masked Password, First Name, Last Name, and Preferred Email fields. A blue “Edit Profile” button appears on the right side of the page and is highlighted with a red arrow.  
 

You can update your primary email address or update/add a secondary email address on this page.  
Click Update to save your changes.
 

For additional information call 888.529.5929.

Troubleshooting