Administration

Assistance for institutional administrators who need to remove a learner for their institution. Unaffiliate. Deprovision.

Learn why updates to course stages may not appear for learners who have already entered the refresher cycle. This article explains how stage assignments work, why newly added requirements may not automatically apply to existing learners, and the options available for moving affected learners into an updated stage configuration.

Enrollment Question Display Options for Organizational Administrators

Introduction to the New Organizational Administrator Menu including running reports, institutional management, accessing member information, course renewal reminders, and enrollment question customization.

Information on the Single Sign-On (SSO) service offered through the CITI Program