How do I access, download, or share my CITI Program completion certificate or report?

  • Page Views 183969

You can access your completion certificate or report from the My Records tab after completing a course. From there, you can view, download, or share your results using a unique verification link.

 

What completion documents are available?

There are two types of completion documents:

  • Completion Certificate – A diploma-style certificate showing course completion. Does not include quiz scores and is best for sharing.
  • Completion Report – A transcript that includes all quiz scores. Part 1 shows final results, and Part 2 shows any additional attempts.

Each document includes a unique verification link that can be shared to confirm authenticity.

Completion Certificates

Completion Certificates confirm that you have completed a course but do not include quiz scores.

  • Suitable for sharing publicly (e.g., LinkedIn)
  • May be used for GCP TransCelerate mutual recognition if the required attestation statement is included
  • Not valid for CME renewal

If your certificate does not include the required statement, your organization may have modified the course. Contact your institutional administrator for assistance.

 

Sample Completion Certificate:

 

Sample CITI Program completion certificate

 

Return to top ↑

Completion Reports

Completion Reports provide a detailed transcript of your course activity, including all quiz scores.

  • Part 1: Final passing scores
  • Part 2: Any additional quiz attempts

Sample Completion Reports:

Completion report page 1 showing final scores Completion report page 2 showing additional attempts

 

Return to top ↑

Accessing Completion Certificates and Reports

You can access your completion documents in two ways:

1. After completing a course

  • Select View – Print – Share Record from the completion screen

Completion screen with View-Print-Share option

2. From your account

  1. Log into your CITI Program account
  2. Select the My Records tab
  3. Locate your completed course
  4. Click View – Print – Share

My Records tab showing completion records

 

Return to top ↑

What information is included in My Records?

  • Stage – Basic or Refresher (if applicable)
  • Record ID – Unique identifier
  • Passing Score – Required score
  • Your Score – Achieved score
  • Start Date – Course start date
  • Completion Date – Course completion date
  • Expiration Date – If applicable
  • Gradebook – Access to modules and optional content
  • Completion Record – Access to your documents

 

Return to top ↑

Sharing Completion Certificates and Reports

You can share your completion documents using a unique verification link.

  1. Go to the My Records tab
  2. Click View – Print – Share next to a course
  3. Select one of the following:
    • Copy Link – Share directly
    • View/Print – Download as a PDF

Important: Anyone with the link can access and download the document. Login is not required, so share carefully.

 

Return to top ↑

Sharing Your Completion on LinkedIn

You can add your course completion to your LinkedIn profile using your certificate link.

  1. Log into your CITI Program account
  2. Go to My Records
  3. Select View – Print – Share
  4. Copy the certificate verification link
  5. Log into LinkedIn and add a certification to your profile

Tip: Use the certificate link, as it does not display quiz scores.

 

Return to top ↑

Need additional help?

Submit a request through our Support page and include as much detail as possible so we can assist you quickly.

Our team reviews requests as soon as possible during business hours and will follow up with you directly.

You can also call 888-529-5929
(Monday–Friday, 9:00 a.m. – 7:00 p.m. Eastern Time)

TrendingGetting Started