CITI Program Browsers Versions & Requirements

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Question: What browsers can I use with the CITI Program website?

Answer: Browsers are either "Supported", "Functional" or "Non-Functional".

Supported: The site has been tested and verified to work on these browser/operating system combinations. The CITI Program will provide support if you experience issues with the website while using these browser/operating system combinations.

  • Windows 10 or 11
    • Current version of Chrome
    • Current version of Edge
    • Current version of Firefox
  • Current version of macOS
    • Current version of Chrome
    • Current version of Firefox
    • Current version of Safari

Please note that if you wish to make a credit card purchase on our website, your browser must support TLS 1.2.

Functional: Many other browsers not on the "Supported" list are fully compatible with the CITI Program website. However, we can only test and provide support for a limited number of browsers/operating systems because it is impractical to support dozens of different configurations.

Non-Functional: These browsers so old that they lack basic programmatic or security functions and as a result the site is unusable when displayed in them. Therefore, they are specifically blocked by the site.

  • Internet Explorer 11 emulating an older version of Internet Explorer
  • Internet Explorer 10 or below
  • Firefox 3.5 or below

 

Question: Do I need JavaScript or cookies enabled to use the CITI Program website?

Answer: Yes. The CITI Program website requires both JavaScript and cookies to be enabled in order to function. If you have either function disabled, please consult your browser's help documentation in order to enable them.

 

Question: Where does CITI Program host their videos?

Answer: A/V versions of our content are hosted by Vimeo. Here are their requirements: https://vimeo.zendesk.com/hc/en-us/articles/360001624108-System-Requirements-for-viewing-browsing-and-apps

 

Need additional help?
Submit a support request through our Contact Support form or call us during business hours at 888.529.5929.

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