My Institution is not Listed

Quick Access Links:

• I can't locate my organization/institution
• I have an existing account and need to affiliate with a new Single Sign-On (SSO) organization

There are several options for registering with the CITI Program, depending on your specific needs. Here are two of the most common registration options:
 

1. Standard User Registration: This option allows an individual to create their own account and affiliate with their organization/institution. This is the most common registration option for researchers, students, and other individuals who need to complete CITI Program training. Once a user has selected the "Register" button on the CITI Program Homepage, they will be able to enter their organizations name into a search box to affiliate and access the necessary training.
   
   
    

2. Single Sign-On (SSO): This option allows an organizations learners to register via their organizational login credentials. Once a user has selected the "Register" button on the CITI Program Homepage, they will need to select the "Log in through my organization" button to locate and affiliate with their organization. Once the organization is selected, the user will be redirected to their organizational portal (log-in page) where they will need to enter their organization-provided credentials.
   
   

After locating and affiliating with your organization; using either option listed above, the user will need to:
 

Complete the Registration steps:
 

• Creating log in credentials (non-SSO users)

• Providing the information requested by your organization for affiliation and reporting purposes

• Continuing Education Credit preferences

• Selecting your courses from the available courses offered through your organization. You will be presented with a series of questions or options to enable you to enroll in the courses appropriate to the curriculum selected by your institution. If you are unsure what courses to enroll in, please contact your IRB or organizational compliance department for assistance.
   

For additional registration assistance please review our Guide to Getting Started.
 

FAQ

-Why isn't my organization listed? (I can't locate my organization/institution)

If your organization or institution is not listed when trying to register/affiliate, please select the "Log in through my organization" option here to see if they are utilizing Single Sign-on (SSO). Vice versa, if you could not locate your organization via the SSO option, please search for them via our standard registration page located here.

-What if I already have an affiliation listed on my CITI Program account, but I need to affiliate with a new Single Sign-On (SSO) organization?

If you have a preexisting account in which you've completed training or have added an organizational-affiliation to in the past and need to add another organization that is using SSO, please select the "Log in through my organization" option here. There will be a step asking if you have a preexisting account in which you will select yes, and may need to enter your CITI Member ID (located in the upper-right corner when logged into the account). If you have created duplicate accounts by accident, please contact our Support team and request to have the accounts merged into one.

-I have tried both Standard and Single Sign-On registration options, and I am still unable to locate my organization.

If you are still unable to locate your organization after trying both options listed in this article, please contact your organization directly to ascertain if they utilize an acronym or unique title. Alternatively, you can contact our Support team so that we can check to see if your organization is still being setup or if they are yet to subscribe with CITI Program.

In some unique circumstances, your organization may ask you to register as an Independent Learner, please do not pay for independent learner courses prior to confirming with your organization as we cannot always issue refunds in this case.

--The CITI Program Support Center offers 24/7 support for frequently asked questions. 
--Phone support is also available, by calling 888.529.5929 (Mon - Fri, 9:00 a.m. - 7:30 p.m. U.S. Eastern Time).